Tracey acknowledges the premise that clients who need to make changes in their lives come to counseling for different reasons and at different levels of readiness to change. During sessions, some clients express thoughts about making behavioral changes, but may not yet have taken steps toward change themselves. On the other hand, some clients may be actively trying to make changes in their behavior but have been unsuccessful for years. Motivational interviewing is non-judgmental, non-confrontational and non-adversarial. The resolution of ambivalence is Tracey's central purpose and primary objective.